Privacy Policy

Growers Chain ("we", "us", "our") is a Jamaican-based digital marketplace connecting local farmers and agricultural vendors to consumers across Jamaica. Our platform is accessible at growerschain.com.

Account Information: When you register, we collect your name, email address, phone number, and parish.

Order Information: We collect details about your purchases, delivery addresses, and payment method type (we do not store full card details).

Usage Data: We may collect information about how you interact with the platform including pages visited, searches made, and products viewed.

Location Data: With your permission, we may collect your approximate location to show nearby farms and vendors.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and delivery updates
• Provide customer support
• Personalise your shopping experience
• Send promotional offers (you can opt out at any time)
• Improve our platform and prevent fraud

We share your information only as necessary:

• Vendors: Your name, delivery address, and order details are shared with the vendor fulfilling your order.
• Payment Processors: We use secure third-party payment processors (e.g. PayPal). We do not store your full payment details.
• Legal Requirements: We may disclose information if required by law or to protect our rights and users.

We do not sell your personal information to third parties.

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

You have the right to:

• Access and update your personal information via Account Settings
• Request deletion of your account and associated data
• Opt out of marketing communications
• Request a copy of the data we hold about you

To exercise any of these rights, contact us at privacy@growerschain.com.

We use cookies and similar technologies to keep you logged in, remember your cart, and improve site performance. You can manage cookie preferences in your browser settings, though disabling certain cookies may affect site functionality.

We may update this Privacy Policy periodically. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns, please reach out to us at:

Email: privacy@growerschain.com
Address: Kingston, Jamaica